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Windows 10: Systemwiederherstellung durchführen CHIP

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Diese Variante können Sie nutzen, wenn nicht das komplette Windows wiederherstellen werden soll, sondern nur einzelne Daten oder Ordner. Die Methode basiert auf der Backup-Funktion von Windows 7. Es können deshalb unter Windows 7 erstellte Backups verwendet werden. Aber auch unter Windows 10 und Windows 11 können Sie mit dieser Methode Backups erstellen und später wiederherstellen.

  • Um Ihre Dateien zu sichern, sollten Sie regelmäßig ein Backup erstellen.
  • Auf vielen Laptops gelangen Sie zu den erweiterten Startoptionen von Windows 10, wenn Sie nach dem Einschalten die Taste F11 drücken.
  • (Es kann sein, dass es nicht gelingt.) Wenn Sie kein Startproblem haben, wird es auch sagen, dass es das Problem nicht beheben kann.
  • Folgen Sie unserer Schritt-für-Schritt-Anleitung oder lesen die Kurzanleitung.

Wie Sie ein solches Backup erstellen, lesen Sie hier. Folgen Sie unserer Schritt-für-Schritt-Anleitung oder lesen die Kurzanleitung. Sie haben ein Backup erstellt und möchten es jetzt mit Windows 10 oder Windows 11 wiederherstellen? Oder vielleicht startet es zwar, stürzt aber häufig ab. In jedem Fall müssen Sie das Problem beheben, bevor Sie Ihren Laptop verwenden können. Wenn Ihr Bildschirm gedreht ist, haben wir eine einfache Lösung für dieses Problem. Wenn das Betriebssystem langsamer als eine Melasse startet, können Sie auch die Energieeinstellungen verwenden, um den Start zu beschleunigen.

Schritt:

Startet euer PC wie gewohnt, läuft dann jedoch langsam oder zeigt im laufenden Betrieb Fehlermeldungen, könnt ihr Windows über die Einstellungen zurücksetzen. Stürzt euer PC beim Hochfahren bereits ab und startet nicht mehr, so wählt ihr die Wiederherstellung während des Bootvorgangs.

Um Ihre Dateien zu sichern, sollten Sie regelmäßig ein Backup erstellen. Wie Sie ein Backup mit Windows erstellen, erklären Schau hier wir hier. Dabei ist es egal, ob das Backup unter Windows 10 / Windows 11 erstellt wurde oder Sie eine Datei von Windows 7 wiederherstellen möchten.

Systemwiederherstellung unter Windows 10 durchführen

Navigieren Sie zum Menü Erweiterte Startoptionen von Windows 10. Auf vielen Laptops gelangen Sie zu den erweiterten Startoptionen von Windows 10, wenn Sie nach dem Einschalten die Taste F11 drücken. Wenn Sie von einem Installationsdatenträger booten und auf Weiter und dann auf Reparieren klicken, steht Ihnen eine zweite Option zur Verfügung.

Mit den Wiederherstellungspunkten in Windows 10 und Windows 11 setzt ihr das Betriebssystem auf einen früheren Zeitpunkt zurück. Wenn unter Windows 10 und Windows 11 der PC Probleme bereitet, kann es an Änderungen oder fehlerhaften Installationen liegen. Im nächsten Praxistipp zeigen wir Ihnen, wie Sie Backup-Dateien unter Windows 10 löschen. Im nächsten Artikel erklären wir Ihnen, wie Sie das Update von Windows 10 zu Windows 11 durchführen. Wenn Sie ein Abbild des Systems erstellt haben, folgen Sie unserer Schritt-für-Schritt-Anleitung oder schauen sich die Kurzanleitung an.

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  34. Top 10 Customer Support Outsourcing Companies in 2023
    | Helpware
    Outsourcing customer support is a great way
    to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty of excellent customer support…

    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable but reliable service
    to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies that
    fit every requirement.
    But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service needed by
    a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?

    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know
    the value of customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service
    should already be in play during a company’s first day, as they are the group
    that comes into direct contact with clients.
    The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions.
    However, it’s also a way to instill loyalty and generate additional
    sales. To do so, an outsourcing company must have its support team available whenever the customer needs it.
    Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.

    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are experts
    in every facet of their operations. Given their many responsibilities,
    many startup founders accept that they can’t do
    everything themselves. Non-core competencies such as customer
    service can benefit from outsourcing.
    Turning the service over to competent experts lets companies benefit from a bigger
    source of talent from all over the world. At the same time, companies that outsource customer support enjoy reduced
    payroll without sacrificing service quality. Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the business.

    Overseeing the day-to-day operations can already take much of management’s
    time, and customer support is equally demanding.
    To help executives focus on the big picture, they’ll need to partner with the best
    service companies that know what they’re doing.

    Enhance Customer Experience
    Given the opportunity to communicate and interact with customer
    service, many customers will express their satisfaction in getting their voices heard.

    If customer service companies and their team address customers’ issues
    in a satisfactory way, they’re more than likely to
    remain customers.
    A pleasant customer experience will almost always lead to longer retention and
    a significantly higher customer lifetime value (CLV).
    This isn’t to say a stellar customer experience is only possible through outsourcing.
    Rather, the chances of improving customer
    satisfaction come with a continuous and consistent level of service.
    Providing a highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.

    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer service to the top 10 most prominent
    ones in 2022. We’ll also provide a brief description and highlight the main strong points of
    each outsourcing company.
    1. Helpware

    Helpware started in 2015 with the initial goal of providing support to startup companies.

    Over the years, the company has grown big and is
    confident enough to provide both enterprise and small business customer service outsourcing solutions.

    Providing back office, technical, and customer support, Helpware specializes in assisting
    companies in various support areas. This includes Omnichannel Customer Support, Technical & IT Support,
    Content Moderation, CX Consulting Services, Back Office Support, Data Labeling,
    Digital Marketing Solutions, and Cyber Security. The company provides only dedicated agents, in-house
    training, and equipment to help its clients boost their productivity from day one.
    Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to businesses sharing the
    same philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
    This means its support can scale along with your company’s
    growth.
    Offers turn-key solutions, so you don’t have to look for either option separately.

    Helpware’s focused on developing its people and their skills and it pays off handsomely, especially
    in customer support outsourcing contracts. Some global brands are happy to have their customer support outsourced to Helpware.

    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to the top and was one of the first BPOs
    to open multiple locations. In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.

    Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with
    clients included in the top 2000 companies worldwide. At the core of Sykes’ business are its staple services:
    outsourcing, customer experience, service to sales, digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’
    home countries.
    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience
    by applying a personal touch to customer care.
    The company is now Europe’s number-one customer support
    outsourcing company, providing bespoke customer experience solutions to clients around the world.
    In addition, its contact center operation locations
    include the UK, Romania, Turkey, and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support center, so location and time zone differences aren’t as pronounced
    as operations in Asia and South America.
    Companies that outsource customer service to Ascensos value the fact that
    it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.

    Although there aren’t any published pricing rates, instead, Ascensos
    will individually respond to requests for quotes, the prices of this outsourcing customer service company are more than affordable.

    4. Teleperformance

    With more than 40 years of experience in the BPO industry,
    Teleperformance is an established leader in solution design,
    business optimization strategies, and front-office customer support.
    It also offers back-office services such as finance and
    accounting, collections, and technical support.

    Pros:
    Teleperformance is a truly global service provider.
    It operates in 80 countries and employs more than 330,
    000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies.
    You won’t find it difficult to get support in the language and location you require.

    Clients also appreciate the company’s expertise in providing omnichannel solutions.

    5. VXI

    VXI Global Solutions is one of those outsourcing agencies
    that offer customer care and customer experience (CX) solutions to some of today’s major global brands.
    In addition, the company offers contact center and BPO
    services, omnichannel and multilingual support, software development,
    CX innovation, quality assurance (QA), and infrastructure outsourcing.
    VXI employs more than 35,000 workers in 43 countries throughout North
    America, Asia, Europe, and the Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take their
    customer service systems to the next level. Like any modern BPO,
    VXI employs omnichannel support services to enhance communication coverage for clients.

    Also, VXI provides additional analytics and insights generation services so clients can learn as they go.

    Pros:
    High CX expertise leads to enhanced customer and employee experience.

    VXI displays an uncanny ability to scale up or down to fit
    its client’s capabilities.
    6. InfluX

    In its quest to build the world’s first remote-only CX team, InfluX managed
    to recruit employees from more than 120 cities worldwide.
    This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time
    zone. In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.

    Pros:
    Less dependence on automation and more on human interaction make for a
    better customer experience.
    Having employees in every time zone solves the common offshore
    problem of mismatched time schedules between clients and
    outsourcing companies.
    Pay-as-go pricing may be attractive to some clients who prefer flexible packages.

    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
    The company employs native English contact center agents with experience in multiple
    industries. Skycom also offers a full range of services, including business process outsourcing, telemarketing
    and sales, customer support, and healthcare. With more than 15 years of experience,
    Skycom also employs over 2,000 workers assigned to 35 clients in five countries.

    Pros:
    Nearshore operations mean fewer problems dealing with time zone and
    distance differences.
    Skycom covers a wide range of industries, including healthcare,
    travel, utilities, IT, finance, retail, and telecommunications.

    8. Integra

    Integra’s differentiator is its focus on training its workforce in customer psychology.
    This means company-provided support agents are more sensitive in detecting changes in the customer’s
    voice or tone. As a result, they can respond to these changes to defuse any tension and lead
    the customer into a more positive mindset.

    Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four
    countries. It handles customer service duties over the phone, email,
    live chat, or social media.
    Pros:
    Integra offers some of the most cost-effective solutions
    in the industry.
    Sales psychology is also an incredible asset to have if
    you work in a customer support outsourcing company.

    9. Telus

    Telus International is one of the world’s leading digital CX innovators.
    In particular, it designs and produces next-generation digital solutions for brands all over
    the world. This is one of the Canadian top IT outsourcing
    companies that provide IT services and multilingual customer service to industries such as technology, media, communications, eCommerce, financial
    technology, travel, hospitality, automotive, healthcare, and games.

    Pros:
    Telus International is a premium multilingual contact center.
    It is one of those IT support outsourcing companies that offer top-tier
    customer support services in various countries and more than 50 languages.

    Telus is famous among IT services outsourcing
    companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to
    complete various service projects across its many host countries.

    10. Arise

    Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
    It employs more than 60,000 remote agents in the U.S., Canada, and
    the United Kingdom. Unlike a traditional BPO, Arise utilizes a network of service partners to provide
    the needed customer service experiences. In addition, the Arise Platform helps companies lower expenses.
    As a result, Arise clients report an average 25% reduction in contact center service total costs,
    which is why clients want to outsource customer service small business
    really needs.
    Pros:
    Arise deploys a tiered security approach in its communications with
    clients. This ensures they preserve the confidentiality
    of documents or files sent over. It also means Arise conforms to
    widely accepted data privacy regulations such as HIPAA,
    CCPA, and others.
    Arise also focuses its employment on local talent, hiring residents
    of the U.S., UK, and Canada. This means stable employment for the company and an easier method of hiring or
    replacing staff members.
    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?
    Perform the necessary research before settling on your choice.
    For instance, some customer service outsource companies on our list
    might command a pricing structure higher than what your budget holds.

    In addition, consider your company’s specific requirements and areas
    for improvement. Do you need a customer support team focused on CX?
    Or, do you prefer having sales psychology-trained outbound callers who can close deals?
    Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?

    No one-size-fits-all solution exists when it comes to customer support outsourcing.
    However, if you want a highly flexible and secure customer
    service solution that utilizes modern technology throughout the various stages,
    try the best companies for customer service. These largest
    outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them.

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